People often wonder if online appointment scheduling software will really save them time. They think to themselves that the software will probably be difficult to install and maintain, and that any time that’s saved will end up having to be spent fixing problems with the system or tinkering with it to get it to work correctly. These are all understandable concerns. However, they’re not based in reality. Online appointment scheduling software really WILL save you time — especially if you choose an affordably priced, easy to use system like Grace Schedules appointment scheduling software.
Let’s put this into a real-world context. How much time do you or a member of your team spend interacting with customers who have called you to schedule an appointment? Think about that for a moment. If you manage even a modestly busy business, odds are those calls can really add up. Not to mention, they will often interrupt any other work that you or a member of your team might be doing. Informal studies that have been conducted suggest that approximately 25% to 35% of your customers will immediately move to schedule their appointments online. In a typical 8 hour workday, that represents between 2 and 3 hours of time that can be devoted to something other than scheduling customer appointments. Think about that for a moment.
What people often neglect to realize is that online appointment scheduling software boosts the efficiency and ease in which phone-in appointments can be handled. Instead of fumbling around for an appointment book, or digging through the things on your desk to find the calendar, you can simply use the centralized online booking system that’s available to all your customers. This helps you quickly and easily see what’s going on and permits you to schedule an appointment very easily. If your business sometimes struggles to keep up with what’s going on because things are a bit disorganized and scattered, online appointment scheduling software will help tremendously.
You should go ahead and give it a try — you have very little to lose and everything to gain. Remember, you can still book appointments by telephone. But over time, and more and more of your customers become empowered to book their own appointment via the Internet, you’ll find yourself and your team members better able to focus on activities that can boost your company’s long-term profitability and success.